Great experience. Travis Brown was knowledgeable, helpful and a pleasure to work wit!
I have enjoyed working with Skip Tate absolutely professional the employees at the dealership are very friendly everyone of the Thanks
This is my second purchase from Land Rover Annapolis. Robert Carter, is the man to go to for a smooth transaction and someone who cares. He stuck by me every step of the way and went above and beyond to make sure I walked out with what i wanted, and then some. I have already referred him to a friend looking for a Land Rover. The manager, is such a great asset as well, making sure my experience was memorable. Financing was friendly and personable, also a great asset.See you in a few years!!M Tucker
Had a terrific experience. This is my second purchase from them. Looked at stock on -line, chose vehicle of interest, easily submitted credit application and the dealership responded the next day. I spoke with Robert and old golfing partner and friend who led the charge and got approval the same day. The vehicle is everything I wanted and am very satisfied with entire staff and process.
I received my initial call and was a little apprehensive, but upon arriving at the dealership, I was immediately put at ease. Reason being, dealing with the car buying process is one of my pet peeves. I knew an inside guy yes, but the sales person that I dealt with was very open and direct in letting me know what can they do to fulfill my needs and walk out with the vehicle of my choice. We went back and forth and the process was in play, but being I bought used, we both compromised. We met in the middle and both parties were completely satisfied with even more than what was expected. The salesman was very professional and knowledgeable on the vehicle itself and wasn't afraid to seek guidance on my behalf for the little detailed questions as well. The salesman even went out his way to personally come pick me up the following day due my not having a ride to pick up my new/used vehicle. Please note that this was over an hour long to and from, but the salesman remain professional in every way. Upon arrival back to the dealership, the car was awaiting in the covered bay for me. We went over the vehicle thoroughly and all was explained in detail. Tags placed and I was on my way feeling very relieved that I made a great purchase and the customer service couldn't get any better than what I received. Thank you Annapolis Land Rover.
My sales rep was Robert Carter. We ordered the new Discovery and it was delivered in about 3 months. Option for the roof was not available from the factory so the dealership had it painted for me here in MD and delivered it exactly as I had envisioned. The process was easy and the customer service excellent. Andre, the Encore Representative (explains functions of the car) came to my home was was patient and went over every detail of the car for me. There are a lot of features to remember but Andre is on call as well as the owners manual and a special website to help you with questions. I would highly recommend.
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